As an academic-turned-UX researcher, I'm equipped with an eye for detail, data, and accuracy. As a design thinker and former marketer, I deliver insights, recommendations, and strategies that meet user as well as organizational needs. And as a (former) world traveller, I'm as curious as I am resilient.

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Now based in Berlin, Germany, I've lived in New York, Shanghai, Buenos Aires, Bangkok, New Delhi, and Copenhagen. I'm originally from Richmond, VA, USA.

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When not at work, I'm probably practicing yoga and insight meditation; hut-to-hut hiking; reading fiction and studying up on human behavior; binging podcasts; and/or trying not to kill my houseplants.

* Master of Public Policy, Hertie School; MA Social Sciences, University of Freiburg

Skills

Generative Research

• (Remote) User Interviews

• Surveys & Questionnaires

• Contextual Inquiry

• Competitor Analysis

• Stakeholder Interviews

• Desk Research

• Literature Reviews

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Data Analysis, Synthesis & Reporting

• Descriptive Statistics ​

• Thematic Analysis

• Grounded Theory Methodology

• Jobs to be Done

• Affinity & Empathy Mapping

• Conceptual & Mental Models

• Journey & Experience Mapping

• Task Analysis​

• User Personas

• User Need (Insight) Statements

• User Stories & Scenarios

Evaluative Research

• (Remote) Usability Testing

• Concept Testing

• Website/Data Analytics

• Heuristic Evaluation

• Content & Accessibility Auditing

• Preference, Click & A/B Testing

• Card Sorting & Tree Testing

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Management & Communication

• Research Planning

• Participant Recruitment

• (Remote) Workshop Facilitation

• Presentations

• Research Reports

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Design ​

• User Flows

• Sitemapping

• Wireframes

• Prototyping

Tools

• Pen & paper

• Miro, Mural

• Airtable, Notion, Slack, Trello

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• Keynote, PowerPoint

• Word, Excel, Google Docs & Sheets

• Sketch, InVision, Balsamiq

• Basic HTML/CSS

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• Lookback, User Interviews, Usability Hub, Optimal Workshop

• Google Analytics & Search Console

• Zoom, Google Meet, Skype

• Otter.ai, Temi