ROLE

METHODS

STRATEGIC & FOUNDATIONAL UX RESEARCH

STAKEHOLDER & DESIGN WORKSHOPS, USER INTERVIEWS, EXPERIENCE MAPPING, DOMAIN RESEARCH

Understanding Civic Engagement

Client: Politische Transparenz DE e. V. | More info soon

ROLE

METHODS

USER RESEARCH PLANNING, EXECUTION & REPORTING

SECONDARY DATA SYNTHESIS, USER INTERVIEWS, PAIN POINT ANALYSIS, INSIGHT GENERATION

Exploring COVID-19 Info-Seeking 

Client: Politische Transparenz DE e. V. | More info soon

ROLE

METHODS

END-TO-END UX RESEARCH & DESIGN

USER INTERVIEWS, PERSONAS, JOURNEY MAPPING, COMPETITOR ANALYSIS, USABILITY TESTING

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Supporting New Caretakers 24/7

Personal project (concept) | More info soon

ROLE

METHODS

STRATEGIC RESEARCH & DESIGN, PROJECT PLANNING 

POLICY & DOMAIN RESEARCH, STAKEHOLDER & COMPETITOR ANALYSES, EXPERT INTERVIEWS

Digitizing Professional Development

Client: Bertelsmann Stiftung | More info soon

ROLE

METHODS

WEBSITE STRATEGY & REDESIGN ROADMAPPING

NEEDS ASSESSMENT, HEURISTIC EVALUATION, ACCESSIBILITY & CONTENT AUDITING

Connecting Local Communities

Client: Rocky Mountain Seed Association | More info soon

ROLE

METHODS

DATA COLLECTION & ANALYSIS, RESEARCH REPORTING

LIT REVIEWS, INTERVIEWS, CONTEXTUAL ENQUIRIES, 

CASE STUDIES, POLICY/PROGRAM MAPPING, CODING

Bridging Academia & Policymaking

Clients: Hertie School, Council of Europe, etc. | More info soon

Copyright © 2020 Jessica Leong Cohen

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